Benchmarking

The Society for Maintenance & Reliability Professionals (SMRP) has partnered with American Productivity Quality Center (APQC), the premier benchmarking company recognized worldwide for their benchmarking expertise. SMRP and APQC have jointly developed the Maintenance and Reliability Benchmarking Survey to provide a means for companies to compare their maintenance and reliability performance to others in the same or similar industry. Survey participants will receive a report that compares their performance to other companies who complete this survey. All responses are sent electronically to APQC and treated as strictly confidential. In the survey report, only the respondent’s data will be identified. The data for other companies will be blinded and normalized; consequently participants will not be able to identify any individual site or company.

The benchmarking survey questionnaire can be downloaded below. The information collected through the survey will be used to calculate the performance of the participants against others in their industry. The SMRP Best Practice metrics will be the basis for many of these calculations. A sample report can also be downloaded below. The format of the participants final report will be similar although much more extensive. SMRP will report out the performance thresholds for all industries at their 2010 conference. Participants will be able to request specialized reports that enable them to view their results however they wish. Companies with multiple plants participating can request a report that compares their performance internally.

Questions regarding the SMRP Maintenance and Reliability benchmarking should be directed to Al Poling, SMRP Technical Director at apoling@smrp.org.

Check out Benchmarking at our online store, click here!

• SMRP Maintenance and Reliability Benchmarking Survey Questionnaire

• SMRP Benchmarking Sample Report